Last updated: 18 August 2026.
These are baseline website terms and must be reviewed for the final legal entity, jurisdiction and commercial process before launch. A proposal, statement of work or other written agreement may add or replace terms for paid services.
Website information
WebDiagnose provides information about human website troubleshooting, repair, maintenance and technical-support services. Website content is general information and is not a promise that every issue can be reproduced or fixed.
Support requests
Submitting the contact form does not automatically create a service contract, start billable work or authorize changes to a website. Availability, scope, access, fees and the next step must be confirmed separately.
Client responsibilities
- Provide accurate information about the website and the reported issue.
- Confirm that you are authorized to request work on the relevant systems.
- Use an agreed secure method for credentials and revoke temporary access when work is complete.
- Maintain appropriate ownership, licenses, backups and legal compliance for your website and content.
- Review and approve any scope, risk or third-party cost before implementation.
Third-party systems
Websites often depend on hosts, domain registrars, payment providers, plugins, themes, APIs and other third parties. Their availability, terms and changes are outside WebDiagnose’s direct control. Recommendations may include action by you or by a third-party provider.
No unsupported guarantees
Unless a specific written agreement states otherwise, there is no guarantee of uninterrupted operation, a particular search ranking, a fixed performance score, permanent security against every threat or compatibility with every future third-party update.
Intellectual property
The WebDiagnose name, site design and original website content are protected by applicable intellectual-property rules. Client materials remain subject to the ownership and license terms agreed for the relevant project.
Liability and governing terms
Any limitations, warranties, payment terms, governing law and dispute process for paid work should be stated in the applicable written service agreement and adapted to the business’s jurisdiction. Nothing in these website terms excludes rights or liability that cannot lawfully be excluded.
Changes and contact
These terms may be updated when the website or service model changes. Questions can be sent through the Contact page.